Warranty policy

General Warranty Information:
All parts sold by Ak Auto Partz are warranted to be free from defects in standard materials or workmanship for a period of 90 days from the date of purchase from an authorized representative of Ak Auto Partz, with the following exceptions:

1. Damage caused by other components or equipment.
2. Damage resulting from any means over which we did not have control.
3. Use of aftermarket Engine Control Units (ECUs).
4. Warranty terms for engines, transmissions, and turbochargers may vary on a case-by-case basis.
5. Freight costs are not covered under warranty claims.

**Engine Warranty – Standard Coverage:**
– Duration: 3 months parts only, with a limit of 10,000 kilometers.
– Warranty begins from the date of invoice.

**Engine Warranty – Accessories Exclusion:**
– Ak Auto Partz engines are sold as long blocks, comprising the engine block and cylinder head(s).
– Any accessory parts left on an engine or attached to the long block are not covered by our warranty. These accessories are provided for testing purposes and convenience only.
– Accessories not covered by our engine warranty include but are not limited to: manifolds, pumps, pulleys, seals, turbochargers, injectors, fuel rails, sensors, alternators, wiring, pipes, hoses, EGR systems, coolers, etc.
– All engines supplied by Ak Auto Partz are guaranteed to be in serviceable condition.
– All engines are fitted with heat tabs. Warranty is void if heat tabs are melted, removed, or tampered with.

**Additional Policies:**
– Customers are responsible for ensuring the compatibility of purchased parts with their vehicles.
– Warranty claims must be accompanied by the original invoice.
– Ak Auto Partz reserves the right to inspect and verify warranty claims before processing replacements or refunds.
– This warranty is non-transferable and applies only to the original purchaser.

**Claims Process:**
To initiate a warranty claim, please contact our customer service team at sales@akautopartz.com.au. Provide your original invoice and detailed information regarding the issue. Our team will guide you through the claims process and provide necessary assistance.

**Disclaimer:**
Ak Auto Partz reserves the right to update or modify this warranty policy at any time without prior notice. Please refer to our website or contact us directly for the most up-to-date information regarding warranty coverage and terms.

 

All parts sold by Ak Auto Partz are warranted to be free defects in standard materials or workmanship for 90 days from the date of purchase from an authorized person of Ak Auto Partz with below exceptions.
  • Any damage caused by other components or equipment
  • Any damage by any means over which we did not have control
  • Use of aftermarket ECU
  • Engine, Transmission, Turbocharger is case by case different warranty
  • Freight costs are not warranty claims
  • STANDARD ENGINE WARRANTY – 3 MONTHS PARTS ONLY, WITH 10,000 KMS WARANTY BEGINS FROM DATE OF INVOICE.
  • ENGINE WARRANTY – ACCESSORIES
  • Ak Auto Parz ENINGES ARE SOLD AS LONG BLOCKS.
  • THE LONG BLOCK IS THE ENGINE BLOCK,CYLINDER HEAD OR HEADS.
  • ANY ACCESSORY PARTS THAT ARE LEFT ON AN ENGINE OR ATTACHED TO THE LONG BLOCK ARE NOT COVERED BY OUR WARRANTY. ACCESSORIES THAT ARE LEFT ON THE ENGINE ARE FOR TESTING PURPOSES AND FOR YOUR CONVENIENCE ONLY.
  • ACCESSORIES THAT ARE NOT COVERED BY OUR ENGINE WARRANTY ARE:MAINIFOLDS, PUMPS, PULLEYS, SEALS, TURBO’S, INJECTORS, FUEL RAILS, SENSORS, ALTERNATORS, WIRING, PIPES, HOSES, EGR, COOLERS ETC.
  • ALL ENGINES SUPPLIED BY Ak Auto Partz ARE GUARANTEED TO BE SERVICABLE CONDITION.
  • ALL ENGINES HAVE BEEN FITTED WITH HEAT TABS.
  • WARRANTY IS VOID IF TABS ARE MELTED, REMOVED OR TAMPERED WITH.